Pull down on the Train tab to refresh. If it's still missing, go to Settings → Restore Data and tap the import card, or sign out and back in to re-sync from the server.
Open Settings → Subscription → Restore Purchases. This re-verifies your Apple receipt and unlocks Pro immediately. If it still doesn't work, email us your Apple ID email (not your password) and the approximate purchase date.
Subscriptions are managed by Apple, not by Lyfta AI. Open the iPhone Settings app → tap your name at the top → Subscriptions → select Lyfta AI → Cancel Subscription. You'll keep Pro features until the end of the current billing period.
Inside the app: Settings → Account → Delete Account. This permanently removes your profile, workout logs, food logs, weight history, meal plans, and subscription record from our servers within 30 days. It cannot be undone.
AI features require an internet connection and a Pro subscription. If you're on Pro and still get errors, try force-quitting the app and reopening. Occasional AI provider outages can cause 30–60 second delays — if it persists for more than a few minutes, email us.
On the login screen, tap Forgot password? and enter your username. If you have an email on file, a reset link will be sent. If not, contact support and we'll verify your identity manually.
Open iPhone Settings → Health → Data Access & Devices → Lyfta AI and make sure every category is enabled. We read steps, active energy, heart rate, sleep, and related metrics — your data stays on your device.
If your trainer has invited you to their client list, go to the Messages tab. If you can't see that tab, you're not currently linked to a trainer. Ask your trainer to re-send the invite link.
Email lyfta.support@gmail.com with: